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Conversational CRM at enterprise scale

Every big company is jumping into voice technology. Yesterday from a tweet Say hello to Einstein Voice. Now anyone can talk to Salesforce. In the video of the announcement  we can see the use automatic speech recognition as the user speaks with queries like Change the close date to November. It’s clear Dreamforce is coming...

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Voice Control Becomes a Concern for Broadcasters

As we have been hearing over the last months, Amazon Alexa is being added to every device possible. According to Amazon European general manager for Alexa, Fabrice Rousseau, the TV is the most important device in the house, and they are set to conquer it. With the Fire TV Cube and the TV stick you...

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The most human like chatbot

Mitsuku has taken home the Loebner prize 4th times, the international contest for the most human like chatbot. After being asked for his overnight success Mitsuku creator and developer Steve Worswick stated on Twitter that he has been working on it for 13 years! Do we need 13 years to create a human like chatbot? Hopefully...

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Voice apps contests that you can participate right now

The best thing about contest in the voice first world is the exposure your work gets from the press that the companies will give to your app. Ask any winner of the previous contests Amazon has released like PretzelVoice with KidsCourts and Oscar Merry and Jess Williams with PandaRescue. So here is a list of...

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VoiceFirst Weekly mashup: branding in voice

Happy Saturday to you all! Today’s episode, I did a compilation of some of the content we have on the show about branding in voice. Enjoy! Thank you for listening. Remember to subscribe, like, comment and share this episodes. My name is Mari, and you can find me on Twitter as voicefirstlabs and on Instagram...

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What makes Voice First special for older adults?

No one made the case of voice technology for older adults like Heidi Culbertson did at Voice Summit (I’ll leave the link of her talk in the episode notes – 92). Coming from a personal experience Heidi had one of the best talks I assisted about voice first design, and although it was directed to...

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Apple position on voice tech after special event

 So as you probably heard already, at least in terms of voice, there is not a lot to say from Apple special event. Not in voice tech the software side, but not about AirPods and only a slightly mention of new features for the HomePod. Shortcuts should be generally available on iOS 12 to...

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The VoiceFirst Weekly VR with synthesized speech first look

 Hi guys, today there is two exciting news, one: I played with the presentation host from the just launched amazon Sumerian host feature. Amazon Sumerian is a VR/AR service by AWS. Last night, I discovered they launched this feature to have someone doing a presentation in a VR environment and decided to try it....

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The conversation is the voice app

I was going over Cathy Pearl post on Sample Dialogs: The Key to Creating Great Actions on Google and one part of the post, really caught my attention: With a conversational interface, the content itself is part of the structure, so design becomes even more important. The post main goal is to highlight why sample...

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Is voice more creative or technical

You might have heard me say that voice platforms are the platform for creatives. Then last week after Amazon announcement of 50 000 skills I did an episode basically laying out the work Amazon Alexa team is doing with its developer evangelists has being in my opinion instrumental for those numbers. So can you make...

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