The duality between Voice and Visual interfaces basically comes down to age old question of visual communication versus audio communication. “Language need not have started in a spoken modality; sign language may have been the original language. The presence of speech supports the presence of language, but not vice versa.” This shift is leading companies...

Amazon announced yesterday that you can now request customer permission to access customer contact information using the Customer Profile API. Once a customer consents, you can access certain contact information in their customer profile, and use it to deliver a more personalized experience and provide additional information to your customers. For instance you could use...

I met Heidi at the Voice Summit in Newark, she is the CEO of AskMarvee, an Alexa skills for elder care. Heidi gave one of the best talks that I attended in the conference. This weekend she tweeted that listening to a podcast with Brian Roemmele, about Siri shortcuts as jobs to be done, and...

Hello there, I got asked some deal on voice summit how we put our flash briefing on Google Assistant. It’s not as straightforward as in Alexa, and it require some coding, but it can be done! So today’s episode is gonna be a little meta and we are gonna talk about the tools and processes...

Hello happy Sunday, What a week this was for the voice fam. Voice Summit wrapped up on Thursday and it was an amazing experience. The talks as well as meeting the leading voices in voice, pun intended. And putting faces to the twitter handles and tweets. Let me tell you, it’s an amazing family. I...

There is gonna be a voice app for everything. Alexa has a wine skill that helps you pair wines with food. Just say  “Alexa, ask wine pairing which wine goes best with lamb”

Today’s newsletter is dedicated to voice in healthcare. This week we learned that Rockpointe is launching a medical education program on Amazon’s Alexa for doctors that they say is the first for the voice technology.   Thomas Sullivan, president of Rockpointe, said offering a continuing medical education program on Alexa provides more flexibility and easier...